TfL Graduate Scheme: Complete guide to TfL Careers Graduate scheme 2022
- About Transport for London
- Graduate roles available
- Business Graduates
- Engineering Graduates
- Technology Graduates
- How to Apply for TfL Apprenticeships and Graduate roles
- TfL online graduate application process
- Step 1 – Online application - Exploring your options
- Step 2 - Online test - Showing your strengths
- Online Situational Strengths Test (SST)
- SHL combined numerical, verbal reasoning and inductive reasoning test
- Step 3 – Video interview - Being yourself
- Step 4 – Assessment day - Getting to know us
- Top Tips
- Sample Interview Questions
TfL Government Agency Overview
Transport for London is a government-operated entity that manages the whole underground transport network across London, more commonly known as the tube. The government agency is controlled by the London mayor's office and also oversees the daily operation of city buses, light rail, and trams systems. Other city networks such as traffic lights taxi enforcement regulations and parking charges as well as cycle routes are also managed by TfL.
TfL Graduate Schemes and graduate roles
How to Apply for TfL Apprenticeships and Graduate roles
Applying for the graduate roles involves four main steps that are similar for both the TfL graduate scheme and the Tfl Apprenticeship program.
Online Application
This part of the application is about you as a potential graduate, there are three important factors to consider:
- Experiences: Part-time jobs, Voluntary work, Experience days
- Interests: Hobbies, Achievements, things you've built online, activities involved in a university
- Degree Qualifications: A levels, Courses, University degree
- When filling out the application form, make sure to convey your experience and your interests these are the factors that will distinguish you from other candidates.
- Provide specific details of what you did, why you chose that method, and what the result was when completing your application. Consider what experiences will be most relevant to the questions asked.
Online Test: SHL Test
Situational Strengths Tests (SST)
The SST assesses you against the particular skills and attributes that your employer is seeking from you. It is important to learn how to display your skills and strengths to the best of your ability. you can practice example Situational Strengths Tests here for free
How to prepare for the Situational Strengths Test (SST)
- Understand the role
- Identify company values
- Identify the skills and attributes for the role
- Set aside some quiet time to complete the task
- Practice questions beforehand
- Be honest and don't overthink answers, this is a two-way process and it’s important that you feel comfortable working at TfL
This is not a timed test, therefore you can complete it at your own pace. You will have 7 days from submitting your application to complete the SST.
SHL numerical, verbal reasoning, and inductive reasoning
- You must complete the online numerical reasoning test and verbal reasoning tests once you pass the SST stage.
- Your decision-making and your ability to analyze numerical data through graphs, charts, and tables will be assessed.
- Those applying for an engineering scheme will also need to sit an online inductive reasoning test.
- You may be asked to repeat these tests to ensure the validity of your results
- you can prepare for such tests by practicing them below
- Numerical reasoning test, Verbal Reasoning Test, Inductive reasoning test
Video Interview
- After passing the situational strengths test SST, you will then be invited to take part in the video interview.
- the video interview is about your motivation and suitability for the role applied, research the role of the company, and how your skills experiences and degree match that.
- Video interviews can be daunting, however, you can practice them under test conditions with sample questions provided here, you will have two minutes to answer each question
Assessment Centre
- The final stage of the assessment process is a virtual assessment day held on Microsoft Teams, during the assessment day you will be assessed for a variety of exercises
- Group exercises - in this exercise a brief is provided which you will discuss in a group to fin =d solutions to questions
- your contribution is noted so make sure to discuss collaborate and communicate clearly
- Presentation exercise - technical presentation on a subject provided by TfL
- Assess technical knowledge and presentation skills as well as a delivery style
- Competency-based interview - assesses your understanding of key TfL competencies and experiences
- questions will be based on previous relevant experience and certain hypothetical situations
- examples can be part-time work, university, extracurricular activities, and other outside interests.
Top Tips
- Understand the role and how your skills and experience relate to it
- What about TfL peaks your interest, is it the diversity of work the technology, or the opportunity to work with a diversely talented group of people
- prepare a list of skills and attributes that will add value to the scheme and organization
- Contribute to the group discussion, adding value throughout the exercise
- Keep practicing your presentation until you feel comfortable and confident
- Structure your answers using the STAR methods during your interview: Specific situation, Task, Action, and Result of the situation you are describing
- Use your experiences from university, outside interests, hobbies, work, or anything else to talk about during your interview.
TfL Interview Questions
- Why TfL?
- What do you know about the TfL and why did you apply for the TfL?
- Why did you choose this graduate scheme and how does it contribute to the TfL?
- Describe a learning and development opportunity.
- What do you know about the TfL and why did you apply for the TfL?
- Why did you choose this graduate scheme and how does to contribute to the TfL?
- Describe a learning and development opportunity.
- Describe a time when you have worked in a team and encouraged the team to work better together.
- How would you respond to a customer complaint?
- Why did you choose this graduate scheme?
- How does this area of the business contribute to TfL?
- Describe a learning and development opportunity.
- Describe a time when you have worked in a team / encouraged a team to work better together
- You are volunteering at an event while working in a tube station. A customer complains that there are delays which weren't announced. They have missed their train and would have taken another train if they had known. How would you respond?