WTW Video Interview Questions

• AI-Powered Evaluation System: WTW uses HireVue's advanced natural language processing technology to analyze your video responses, assessing communication skills, cultural fit, and competency alignment rather than just content knowledge.
• Structured Competency Framework: The assessment evaluates core consulting skills including analytical thinking, stakeholder management, resilience under pressure, and client service mindset - all critical for WTW's risk management and advisory services.

• Time-Constrained Format: Each video question allows only 3 minutes for response with one recording attempt, requiring candidates to demonstrate concise communication and structured thinking under pressure - mirroring real client interaction scenarios.
• Cognitive Games Integration: The Shapedance and Numerosity games test pattern recognition, mathematical reasoning, and decision-making speed - skills directly applicable to data analysis and risk assessment work at WTW.
• Graduate Program Gateway: This digital assessment serves as the primary screening tool for WTW's competitive graduate programs in consulting, actuarial services, and insurance broking, with successful candidates advancing to partner interviews and assessment centre's.

WTW Hirevue interview questions

Question 1: "Describe a difficult task you were faced with and how you addressed it."

Suggested structure:

• Select a challenge that shows:
  • Complex problem-solving abilities
  • Resilience and persistence
  • Stakeholder management
  • Innovation in approach
• Use the STAR method:
  • Situation: Clear context
  • Task: Specific challenge
  • Action: Your systematic approach
  • Result: Positive outcome and learning

Key tips for all responses:

1. Keep responses concise but detailed
2. Use specific examples and metrics where possible
3. Show alignment with WTW's values: client focus, excellence, integrity
4. Demonstrate analytical thinking and problem-solving skills
5. Highlight teamwork and communication abilities
6. Show understanding of WTW's business model and industry

WTW Video Interview Questions & Answers

• Assessment provider is HireVue
• There are 3 practice questions and 5 actual video questions
• Each of the video interview questions has answers
• The second part of the WTW Online Assessment is games

Get the WTW Video Interview Questions here

Willis tower watson online assessment answers

Question 1: "Describe a difficult task you were faced with and how you addressed it."

Example Answer: "One of the most challenging tasks I faced was during my group consulting project with a local insurance company. We were tasked with analysing their customer churn data, but midway through the project, we discovered that 40% of the historical data was incorrectly labelled, threatening the entire analysis and our tight four-week deadline.

I approached this challenge systematically. First, I organised an emergency meeting with our team and the client to understand the extent of the issue. Then, I developed a three-part solution:

1. Created a validation algorithm using Python to identify and categorise data inconsistencies
2. Split our team into two work streams - one to clean historical data and another to continue analysis with verified data
3. Implemented daily quality checks to ensure no new errors were introduced

I also maintained transparent communication with stakeholders, providing daily progress updates and adjusting our approach based on feedback. Despite the setback, we delivered the project on time with 99.9% data accuracy. Our analysis identified three key churn predictors that the client implemented, resulting in a 15% reduction in customer churn over the next quarter.

This experience taught me valuable lessons about problem-solving under pressure, the importance of data integrity, and how to lead a team through uncertainty - skills that I believe are crucial for success at Willis Towers Watson."

Key elements included in each answer:

• Specific examples with quantifiable results
• Focus on analytical and problem-solving skills
• Emphasis on teamwork and leadership
• Clear structure and concise delivery
• Connection to WTW's values and work
• Evidence of both technical and soft skills

When delivering these answers:

1. Maintain a professional but engaging tone
2. Use the 3-minute time limit effectively
3. Show enthusiasm and confidence
4. Be prepared for follow-up questions
5. Use appropriate business language
6. Practise to ensure smooth delivery

WTW online interview questions and answers

Question 2: "Tell us what has been your best work achievement to this point in your career. What made this achievement important?"

Suggested structure:

• Choose an achievement that demonstrates:
  • Analytical problem-solving
  • Team collaboration
  • Client service mindset
  • Measurable results
• Detail the challenge and your approach
• Highlight quantifiable impacts
• Connect to WTW's values and work style

Example Answer: 

"My most significant achievement was during my summer internship at [Company Name], where I identified and solved a critical data reconciliation issue in the client reporting process. I noticed discrepancies in how different teams were calculating risk metrics, leading to inconsistencies in client reports.

Taking initiative, I mapped out the entire data flow process and identified three key points where calculations diverged. I developed a standardised methodology using SQL and Excel macros that automated the reconciliation process. This required collaborating with four different teams and presenting my findings to senior management.

The impact was substantial: reporting time reduced by 65%, error rates dropped from 8% to under 1%, and we saved approximately 20 hours of manual work per week. What made this achievement particularly important was its lasting impact - the solution is still in use today, and it led to the creation of a best practices guide for data handling across the department.

This experience taught me the importance of attention to detail, stakeholder management, and how technical solutions can drive significant business value - all skills that align perfectly with WTW's commitment to excellence in client service."